Xtreme Republic
Xtreme Republic

Terms & Conditions

  Effective Date: 2023 Welcome to Xtreme Republic (“we,” “our,” “us”). By booking a tour, safari, or travel package with us or using our website https://xtremerepublic.com and https://xtremerepublic.com, you agree to the following Terms & Conditions. Please read them carefully.   1. Bookings & Reservations All bookings are subject to availability. A deposit or full payment may be required at the time of booking to secure your reservation. Confirmation will be sent via email once payment has been received. It is your responsibility to provide accurate personal details (names as in passport, contact info, etc.). 2. Payments We accept payments through M-Pesa, Visa, Mastercard, PayPal, and other secure methods as listed on our website. Full payment must be completed before the start of the tour unless otherwise agreed. Prices are quoted in [Insert Currency – e.g., Kenyan Shillings (KES) / USD] and may be subject to exchange rate fluctuations. 3. Cancellations & Refunds Cancellation requests must be submitted in writing via email. Cancellation charges apply as follows (unless stated otherwise in your booking agreement): More than 60 days before travel: Full refund minus administrative fees 30–59 days before travel: 50% refund Less than 30 days before travel: No refund Some services (e.g., flights, permits, or special tickets) may be non-refundable. Refunds will be processed within [Insert timeframe, e.g., 14 working days]. 4. Changes by You If you request changes to your itinerary after booking, we will do our best to accommodate. Additional costs (e.g., hotel changes, transport upgrades) will be your responsibility. 5. Changes by Us Xtreme Republic reserves the right to modify or cancel tours due to unforeseen circumstances (e.g., weather conditions, political instability, supplier availability). In such cases, we will offer a suitable alternative or a refund, depending on the situation. 6. Travel Documents & Insurance It is your responsibility to ensure you have valid passports, visas, vaccinations, and any required travel documents. We strongly recommend comprehensive travel insurance covering medical, cancellations, delays, and personal belongings. 7. Health & Safety Some tours involve physical activity (e.g., safaris, trekking). You must ensure you are medically fit to participate. Always follow safety instructions provided by our guides and partners. We are not liable for injuries, accidents, or health issues that arise during your trip, unless caused by our proven negligence. 8. Liability Xtreme Republic acts as an agent for hotels, airlines, safari operators, and other suppliers. We are not responsible for delays, cancellations, or losses caused by third parties, natural disasters, strikes, or events beyond our control. Our liability is limited to the value of the booking made with us. 9. Complaints If you encounter an issue during your trip, please notify our team or guide immediately. Formal complaints must be submitted in writing within 14 days after the trip ends. 10. Use of Website The content on our website (texts, images, itineraries) is for personal use only. Unauthorized copying, distribution, or commercial use is prohibited. 11. Governing Law These Terms & Conditions are governed by the laws of Kenya. Any disputes will be handled by the courts of Kenya, unless otherwise agreed. 12. Contact Us For questions about these Terms & Conditions, please contact:   Xtreme RepublicWebsite: https://xtremerepublic.com

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